Privacy, Confidentiality & Social Media
To deliver high-quality care in fast-paced environments, various modes of communication, access-to-information, and digital tools are important. Regardless of your role, you may encounter confidential business-related, patient, or staff information. You are responsible for using and sharing this information in a secure manner. So ask yourself: Do I need to know?
To go directly to the mandatory course (VCH Privacy and Confidentiality) scroll to the bottom of this page and click on the link.
3 KEY THINGS
The most important information I need to know.
Privacy & Confidentiality
Email & Social Media
Precautions In & Out of Office
Privacy is a serious matter! Please be aware that VCH builds in safeguards as part of core business requirements:
- VCH has audit capabilities on all of its clinical systems. Every click you make on a client’s electronic health record can be tracked on an audit log that can be used to investigate a privacy breach.
- Cases of misconduct can result in disciplinary action; in some cases, termination is a possibility.
- Staff may only access and use personal information for legitimate purposes to perform job functions based on a “need to know” basis.
Scenario: Implied Consent
Mr. Chang is a motor vehicle accident patient who just arrived at the Emergency room. He is fading in and out of consciousness. You don’t know his history and need to access the data system to gather information in order to provide care.
WHAT CAN I DO?
Tips to help me take care and stay safe.
Ask: Do I need to know?
You may only access and use Personal Patient Information for legitimate purposes to perform job functions on a “need to know” basis. If you believe there has been a privacy breach, connect with the Privacy Office for mitigation.
Be mindful when sharing information
Regardless of your role and work environment, be sure to use caution when discussing, digitally sharing, or physically carrying private patient information.
Be familiar with VCH policies
Visit the Shared Health Organizations Portal (SHOP) website for more detailed information on VCH Policies including Privacy, Confidentiality and Social Media.
MY ACTION ITEMS
In your new role at VCH, what Privacy and Confidentiality regulations do you think you will need to be mindful of?